Abstract:
The Fourth Industrial Revolution is expected to transform the way we live, work, and communicate. The
issue of monitoring bus passengers is crucial because there are many cases, where the bus driver left
behind the passenger at the rest and service station. This is due to the bus driver’s negligence as the driver
may be mistaken for the number of passengers on the bus after a stop and the urgency of the bus driver to
arrive on time at the destination. Therefore, the development of a Bus Passenger Monitoring System using
IoT will make it easier for the bus driver to monitor the number of a passenger after stopping by at the rest
and service station. The purpose of this project is to develop a system that can identify the presence of
passengers by using a Quick Response (QR) code system. This innovation uses generated QR code on the
ticket and a scanner to retrieve the information needed. A bus monitoring mobile application was then
developed for the bus driver for monitoring purposes. The mobile application will display the status of
each seat in the bus by using three different identification colors which are red, green, and grey. When the
passenger scans the ticket at the scanner on the bus, it will change the colour of the seat in the bus
monitoring applications from grey to green meaning the passenger was already on the bus. If the
passengers get down from the bus, they need to rescan the QR code and the identification colour change to
red. This innovation was designed to give benefits for both bus drivers and the passengers as it will avoid
leaving behind passengers and arriving at the destination on time. By using the current technology, the
transportation service will be improved, and monitoring purposes will be easier thus it will reduce
travelling delay.